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   PRIVACY POLICY  

           

Lucille Maud Corporation (LMC) respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the LMC family of companies with your consent, as required by law or to protect LMC, its customers, or the public, or with companies that help LMC fulfill its obligations with you, and then only with partners who share LMC's commitment to protecting your privacy and data. At any time you may contact LMC with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Placing Orders and Information Collection

LMC collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:

1)   Places an Order
2)   Registers on the www.lucillemaud.com site
3)   Requests notification of an order status
4)   Requests a Catalog
5)   Submits an E-mail

In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by LMC to contact the user.

Privacy and Data Security

At LMC, your right to privacy and data security is a primary concern. That's why, when you visit LUCILLEMAUD.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site or when you use our online support offerings or support applications loaded on your computer. Please refer to your warranty statement or LMC's Return Policy for policies that apply to information contained on hard drives returned to LMC.

LMC's Privacy statement discloses the privacy guidelines for the entire LMC Web site. The guidelines at this site are applicable only to this Web site.

LMC only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with LMC. Among other things, we want to help you quickly find information on LUCILLEMAUD.com and alert you to product upgrades, special offers, updated information and other new products and services from LMC. Agents or contractors of LMC who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for LMC. LMC may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, LMC may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if LMC reasonably believes it is necessary to do so to protect LMC, its customers, or the public.

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only LMC (or agents working on behalf of LMC and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on LMC's marketing list, simply tell us when you give us your personal information.

LMC will not disclose your personal information to any outside organization for its use in marketing without your consent

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of LMC for the purpose of performing services for LMC.

Internet Commerce

The online store at LUCILLEMAUD.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. LMC is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call (256) 536-1818 It has always been a LMC practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Cookie Usage

We use technology to help us deliver customized visitor experiences. At LMC, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.LUCILLEMAUD.com. LMC has no desire or intent to infringe on your privacy while using the LUCILLEMAUD.com site.

Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to LUCILLEMAUD.com are not covered by this privacy statement. We generally use the “~” symbol to mark links that go to third-party sites.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, LMC cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Children's Privacy (Age 12 and Under)

LMC takes children's privacy seriously.

LMC does not seek to collect personal information about children through its Web site. LMC does not condition a child's participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity.

If we become aware that a person submitting personal information to us through any part of our Web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.

Other Web sites

LMC's Web site contains links to other Web sites that are not operated by LMC. LMC is not responsible for the privacy practices of the Web sites that it does not operate. Some parts of the Web site are animated using various downloadable applications, such as Macromedia's Shockwave/Flash. We also make video available through RealNetwork's Media-Player, and use the video hosting services they operate under their own privacy and security policies.

  Contact LMC

LMC is the sole operator of the LMC Web site. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

Lucille Maud Corporation
Attention: Privacy
1200 Jordan Lane
Suite 9
Huntsville, AL 35816

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